Privacy Policy

ramspack.com is a property of Rampack Products, an Indian Company registered office 340 – VTC Complex, 3rd Floor, Vasna Bhayli Road, Landmark: Nr Waves Club, City: Vadodara, State: Gujarat, Pin Code: 391410

More Details on the information we collect

• Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.
• Payment and billing information. We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Our online payment partner CC Avenue will obtain and process credit card information.
• Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to www.ramspack.com
• Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information you provide when using our website. We might also collect this as part of the survey.
• Other information. If you use our website, we may collect information about your IP address and browser. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using or the version of the operating system your computer or device is running.

We Collect information in different ways

• We collect information directly from you when you register for an event. We also collect information if you post a comment on our websites or ask us a question through phone or email.
• We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons to collect information about your usage of our website.
• We get information about you from third parties, such as when you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you, including your name and email address.

Use of your personal information

• We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
• We use information to respond to your requests or questions. We might use your information to respond to your requests or queries.
• We use information to improve our products and services. We might also use your information to customize your experience with us, including displaying content based on your preferences.
• We use the information to analyze site trends and customer interests. We may also use your information to improve our website and products. We may combine information we get from you with information about you we get from third parties.
• We use the information for security purposes. We may use information to protect our company, customers, or websites.
• We use the information for marketing purposes. We might send you information about special promotions or offers or tell you about new features or products. These might be our own offers, third-party offers, or products we think you might find interesting.
• We use the information to send you transactional communications. We might send you emails or SMS about your account.
• We use information as otherwise permitted by law.

Sharing of information with third parties

• We will share information with third parties who perform services on our behalf, such as vendors who help us manage our online registration process, payment processors, or transactional message processors. Some vendors may be located outside of India.
• We will share information with our business partners. This includes a third party who provides products. Our partners use the information we give them as described in their privacy policies.
• We may share information if we think we have to comply with the law or protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. We might also share information when we are investigating potential fraud.
• We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may add our customer list as part of that transaction.
• We may share your information for reasons not described in this policy. We will tell you before we do this.

Email Opt-Out

• You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email [email protected]. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still send you transactional messages about your purchases through email and SMS.

Third-party sites

• If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Please read the privacy policies of other websites carefully. We are not responsible for these third-party sites.

Grievance Officer